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What’s the deal with EU roaming charges?

There’s nothing worse than coming home from a lovely, relaxing holiday getaway to see your mobile phone data roaming charges are sky-rocket high. Knowing the ins and outs or at least the basics of EU roaming charges and the like, then, is a necessary step in the holiday planning process. There’s no point in getting the best holiday prices on flights (another great tips post on here!) and accommodation if your data roaming charges are going to cripple your budget despite this. It’s good to make researching data roaming charges part of your holiday planning procedure.

What exactly is data roaming?

Data roaming is referring exclusively to your mobile phone usage abroad and overseas and once you connect to a foreign network, what’s known as your roaming will be detected and that’s where the problems can start if you are not clued up. Before 2017, data roaming charges abroad have been extortionate and for every SMS text, phone call and internet usage, users have racked up charges of a sizable amount. In today’s modern climate and the fact that the entire world is progressively becoming technologically connected, it is essential to be able to use your mobile phone abroad, safely and more importantly cost effectively.

EU roaming charges- 2017 law change:

Fear of the extortionate data roaming charges that can be imposed upon people whilst they are on holiday or abroad for any reason, has been curbed by a change to the law as of June 2017. This new law gives more protection to mobile phone customers, stating that mobile data providers must – within 28 specific countries – allow their customers to use their set monthly allocated minutes, texts and internet use abroad, without any additional charges.

How to prevent data extortionate data roaming charges:

Despite the introduction of this amended law from June 2017, there are still ways that mobile data providers can try and catch you out and use to charge you additional costs. First of all, this law, as mentioned above, is only applicable to 28 nations so you should be aware of which countries these are. Don’t just assume that the country you are visiting is covered and do your research.

Another way in which mobile phone data providers can catch out users, is in those instances when customers have a so-called ‘unlimited’ contract, without realising this is based on what’s known as fair usage. This essentially means that your ‘unlimited’ contract has a maximum/ upper limit, which if you go beyond, additional charges can be added. If you exceed this upper limit abroad, you could find yourself returning to some mouth-watering charges.

All in all, knowing your stuff and your rights as a customer is essential to avoiding any unwelcome surprises on your mobile phone bill. Knowing the finer details of both your personal mobile contract, as well as the EU roaming charges laws in place, should be part of the planning process whenever you are going to be travelling abroad.

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There's nothing worse than coming home from a lovely, relaxing holiday getaway to see your mobile phone data roaming charges are sky-rocket high. Knowing the ins and outs or at least the basics of EU roaming charges and the like, then, is a necessary step in the holiday planning process.

 

Photo by Aaron Burden on Unsplash

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